I. What You Will Do:

• - Run virtual shop evaluations to ensure all prospective partners meet the qualifications and criteria to become a successful partner.
• - Ensure all incoming partner requests and concerns are resolved in an urgent, professional, and personable manner, utilizing Salesforce and Gmail.
• - Ensure shop evaluation results are accurately and promptly recorded in the appropriate trackers and Salesforce.
• - Utilize Google Sheets, Looker and the Onboarding Staff App for accurate tracking, data analysis and data reporting.
• - Comfortable with occasional high volume email and call campaigns as needed.
• - As a “first face” for new partners, creating an enthusiastic atmosphere/promote excitement to being working with Our company.
• - Verify partner addresses in google maps/street view to confirm shop location.
• - Make note of impressive and unique partners, recommending them to appropriate Sourcing teams.
• - Develop and conduct partner trainings.
• - Evaluate effectiveness of trainings and onboarding processes to increase partner success rates and satisfaction.
• - Research and recruit potential partners to meet business need.
• - Additional responsibilities as required.

II. What We Offer:

• - Salary is negotiable based on ability, up to 11 million/month.
• - Probationary period: 85% salary, annual salary increase.
• - 13th month salary, holiday bonus, bonus for excellent employee performance.
• - Receive training, professional development, foreign languages related to the job.
• - Sign labor contract, pay insurance and enjoy full benefits according to the State Labor Law.
• - All necessary working tools and equipment will be fully provided.

III. Qualifications:

• - Don't need experience in customer success, account management, and/or service management position preferred, with history of producing results through strong relationships
• - Technically proficient with an ability to utilize multiple systems, including Google Suite,...
• - Good reading and writing skills, confident English communication (no certification required).
• - Long-term commitment, willing to work overtime on holidays and Tet (overtime pay available).

IV. Working Hours & Location:

• - Choose 01 of the following 02 shifts (fixed shifts, no rotating shifts):
• + Shift 1: 20:00 - 05:00 (Work from home).
• + Shift 2: 23:00 - 08:00 (Work from home)

• - 1 hour break, with 2 Saturdays off and all Sundays off per month.